Frequently asked questions


Q: Do you make custom cupcakes?

     

A: Yes I do customer order cupcakes and will try to fulfill whatever your imagination can dream up. Tell me a bit about your theme and I will do my best to create something special just for you. Please call at least 1 week in advance for custom orders of cakes and cupcakes to avoid disappointment.

      

Q: Do you make cakes?

 

A: Yes, I make birthday and special occasion cakes as well as wedding cakes.  I would like to create something very special just for you.  Please call at least 1 week in advance for custom orders of cakes and cupcakes to avoid disappointment.

     

Q: Do I need to pre-order for large orders?

 

A: If you require an order of three dozen or larger, please pre-order. Please call at least 2 weeks in advance for custom large orders of cakes and cupcakes to avoid disappointment. 

     

Q: Are Cake or cupcake Stands available for rent?

 

A: Yes! I have a small selection available for rent. There will be a rental charge for the stand plus a refundable security deposit.

     

Q: Do you design custom cupcakes for weddings?

 

A: This is your special day and every detail is important. Yes, we will do special custom cupcakes for weddings. These cakes may vary in price depending on labour involved. Please contact me to make an appointment for a consultation. There is a $25 charge for consultations and tastings, which will be deducted from the balance when you book your special event with us.

 

Please contact us for more details on consultations and tastings at 604-414-7489 or by email nancymitchell2011@gmail.com

     

Q: Can I order gluten free or diabetic options

 

A: I will try to meet your individual dietary needs to the best of our ability. Please contact me to discuss how I might be able to help you.  I will require 1 weeks advance notice for these orders as I have to make adjustments and clean my kitchen and utensils especially for celiac customers.

      

Q: Can I place my order by email?

 

A: Yes! You can email me at nancymitchell2011@gmail.com to place an order or inquire for special pricing. 

      

Q: Do you make wedding cakes?

 

A: Yes, I do wedding cakes. All wedding cakes must be custom ordered and orders will only be taken as per my ability to fill. I suggest placing wedding cake orders 3-6 months advance longer if you can. There is a $25 charge for consultations and tastings, which will be deducted from the balance when you book your special event with us. Please contact us for more details on consultations and tastings at 604-414-7489 or by email nancymitchell2011@gmail.com. 

      

Q: Are we a nut/gluten free zone?

 

A: Unfortunately no I am not a nut or gluten free zone. But if given ample notice, I can clean my entire shop and utensil to ensure a nut free environment. I will try to meet your individual dietary needs to the best of my ability. Please contact me at 604-414-7489 to discuss how I might be able to help you. I require at least a week notice to ensure an environment free of allergen 

     

Q: Do you deliver?

 

A: I deliver to Texada and anywhere from south to north of Powell River at a price suited for the distance travelled and size of order

    

Q: Do you offer a set-up service for weddings and large events?

 

A: Yes, I deliver and set up for large events. There will be a charge for this service depending on size of order

    

Q: What flavour cake do you offer?

 

On hand I always have Chocolate, lemon, red velvet ,white, vanilla, spice and carrot cake. If given ample notice, I can acquire any other product you may desire.


Q: What cake filling do you have?

 

I have on hand Bavarian cream, cherry, strawberry infusion, raspberry ,  lemon, buttercream, less sweet buttercream, white and dark chocolate Gnash. Other request will be honored with ample time given when ordering.


Q: Do you freeze your cakes?


Everything I make is baked fresh; I do slightly freeze the cake to make icing it an easy task with no crumbs for a nice finish look. When making a large cake or cupcake order, I do freeze as it requires several days to make large orders and I want your cake to be really fresh and taste awesome.

 

Q: Do you make ice cream cakes?

 

Yes I make ice cream cakes, prices are based on size and design, call me for a quote or use the contact me section on this site

 

Q: What if I'm late for my order ?

Due to my business being home base , I run out of my home so I do not have open door hours and I will try my best to meet your needs. At the same time if we agree on a pick up time , there's a high expectation to be on time. If you are going to be late, I will charge 5$ for every 30 min you are late so please arrange a time you can commit to!! If I'm late same rule applies you get 5$ for every 30 minutes I'm late 

Q: Do you accept credit card, cheque or debit card payments ?

At this time I do not accept debit card payment . I do accept credit card payment in person or over the phone with a secure device called " the square". Cheque is accepted but must be cleared before order day so I need to have the cheque three days prior